- information and data
The site data and information is constantly updated and under the management of the site to provide the correct and appropriate information for display to visitors.
- electronic payment
We offer a variety of electronic payment options in cooperation with Saudi banks and companies licensed for the service, which maintain the confidentiality and security of user data
- Products and Services
We offer licensed and guaranteed services, products and approved training courses to serve you in an appropriate and comfortable manner, and you have the right to modify your requests, cancel or refund the amount in the event that the product and service are not suitable for what was offered on the site at the time of the request.
- Links to other websites on the Internet
Our site contains links to other sites on the Internet. We are not responsible for those sites, you can view the privacy policies and contents of those sites that are accessed through any link within this site.
- Disclosure of information
We will maintain at all times the privacy and confidentiality of all personal data that we obtain. This information will not be disclosed unless required to do so by any law or to defend or protect the proprietary rights of this site or its beneficiaries.
The data needed to carry out the required transactions
When we need any of your data, we will ask you to provide it of your own free will. This information will assist us in contacting you and carrying out your requests wherever possible. The data provided by you will never be sold to any third party for the purpose of marketing it for its own benefit without your prior written consent unless this is done on the basis that it is part of collective data used for statistical purposes and research without including any data that may be used to identify you.
- Cancellation and Return Policy:
- In the event that your order is canceled for any personal reason or other reasons related to reservations, shipping conditions or regulations, the cancellation and replacement policy will be according to the Saudi Ministry of Commerce system, and the cancellation and refund mechanism will be as follows:
If the shipment is created or processed by the seller:
the shipping fee + bank fee will be deducted and the remaining amount will be refunded to the customer.
If the shipment is created - and the shipment has not been processed by the seller, only the bank fees will be deducted, and the remaining amount will be refunded to the customer.
If the shipment is created and processed and left to the customer’s address, we will not be able to cancel your order and the amount will not be refunded unless the product is different from the agreed product
In the case of booking a tourist package and it was canceled more than 24 hours before the flight date, the full amount will be refunded unless there are accommodation or flight reservations, then the reservation policies of the airlines or accommodation are referred to.
In the event of canceling a tourist package less than 24 hours from the start of the trip, 20