Terms and Conditions and Site Policy

  1. Information and data: -

The site's data and information are constantly updated and are managed by the site to provide accurate information.


  • Electronic payment: -

We offer a variety of electronic payment options in cooperation with Saudi banks and companies licensed to provide the service, which maintains the confidentiality and security of user data.


  • Products and services: -

We offer licensed and guaranteed products and services to serve you conveniently and conveniently. You have the right to modify, cancel, or refund your orders in accordance with our cancellation and refund policy.


  • Links to other websites:-

Our website contains links to other websites. We are not responsible for these sites. You can review the privacy policies and content of the sites accessed through any link on this site.


  • Disclosure of information:-

We will maintain the privacy and confidentiality of all personal data we obtain at all times. This information will only be disclosed if required by law or to defend or protect the proprietary rights of this site or its beneficiaries.


  • Data required to carry out the required transactions: -

When we need any of your data, we will ask you to provide it voluntarily. This information will help us contact you and fulfill your requests where possible. The data you provide will never be sold to any third party for marketing purposes without your prior written consent, unless it is part of aggregate data used for statistical and research purposes and does not include any data that could be used to identify you.


  • Cancellation and Return Policy:-
  1. In the event that your order is cancelled for any personal reason or other reasons related to reservations, shipping conditions or regulations, the cancellation and replacement policy will be in accordance with the Saudi Ministry of Commerce system, and the cancellation and refund mechanism will be as follows:
  2. If the shipment is created or processed by the seller: Shipping fees + bank fees will be deducted and the remaining amount will be refunded to the customer.
  3. If the shipment is created and not processed by the seller, only the bank fees will be deducted and the remaining amount will be refunded to the customer.
  4. If the shipment has been created, processed, and sent to the customer's address, we will not be able to cancel your order and the amount will not be refunded unless the product is different from the agreed upon product.
  5. In the event that a tour package is booked and cancelled more than 24 hours before the flight, the full amount will be refunded unless there are accommodation or flight reservations, in which case the booking policies of the airline or accommodation companies will be referred to.
  6. In the event of cancellation of a tour package less than 24 hours before the start of the trip, a 20% administrative fee will be deducted, plus the amounts of accommodation or flight reservations, according to the reservation policies of the airline or accommodation companies.







tour guide

Tour guide in Saudi Arabia

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